Caterpillar and dealer TIPL expand footprint in Rajasthan

Caterpillar and its Indian dealer network are aggressively expanding their footprints in Rajasthan to bolster their sales and service network through TIPL. Being an authorised dealer of Caterpillar in North and East India, TIPL plans to open a substantial number of retail outlets and after-sales service centres at various locations in Rajasthan, including Jaipur and Udaipur to widen its reach and services to customers through the availability of high-quality parts and technical support. This follows a recently launched after-sales facility earlier this month. This facility boasts of state-of-the-art workshop capabilities and offers a component rebuild for engines meeting stringent quality controls as stipulated by Caterpillar. It also has an expanded service parts warehouse to meet the increasing customer demand.
TIPL is looking at doubling the size of its sales team and recruiting technicians to support customers through new outlets. It already has an impressive team of highly skilled service engineers and plans to recruit up to 30 employees in Rajasthan.
“With this expansion, we will improve our capability to supply high-quality spare parts to our construction customers, close to their operations and further develop our services business. We believe that the most effective solutions are delivered to customers by being available at the right place at the right time, and that is also what laid the foundation for this expansion,” stated Kevin Strydom, South Asia Regional Director, Caterpillar India.

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