Delhi Airport became world’s first airport to receive ISO-22301:2012 certification

The operator of India’s busiest airport, Delhi International Airport (P) Ltd. (DIAL) has announced that it has become the first airport in the world to achieve ISO 22301:2012 certification. DIAL has been awarded this certification by British Standards Institution (BSI) after meeting the guidelines and assessment set out by the International Organisation of Standardization (ISO).
ISO 22301:2012 is the latest standard on Business Continuity Management system carefully drafted and systematically presented framework enabling organisations to follow a disciplined approach in identifying critical processes and to ensure business continuity with minimum disruption while its one or more critical processes are temporarily interrupted.
Commenting on the significance of the certification, I. Prabhakara Rao, CEO, DIAL, said, “DIAL felt that it was imperative to assess the preparedness of Delhi Airport in handling emergency situations during temporary disruption of critical processes due to unforeseen circumstances. Initiatives like these makes us better equipped to handle past incidents such as power disruption and check in system failure. Passengers travelling from Delhi airport can now rest aside their travel worries every time they travel through Delhi Airport.”
Venkataram Arabolu, Managing Director, BSI India, said, “Achieving the distinction of being the world’s first airport to be certified to the Business Continuity Standard ISO 22301 is a clear demonstration of leadership, both in delivering services to the stakeholders and the business direction it sets.”

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